Refund & Cancellation Policy - Graphic Match
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Introduction
Welcome to Graphic Match's Refund & Cancellation Policy page. We understand that sometimes circumstances change, and you may need to cancel or request a refund for our SEO services. We have designed this comprehensive policy to provide you with clear guidelines on how we handle refund requests and cancellations. Please read this page carefully to familiarize yourself with our processes and terms of service.
Refund Policy
At Graphic Match, we strive to provide top-notch SEO services to our clients. We believe in delivering exceptional results that meet or exceed your expectations. However, if you are not completely satisfied with our services, we offer a refund policy to ensure your peace of mind.
Eligibility for Refund
In order to be eligible for a refund, the following conditions must be met:
- The refund request must be made within 30 days of purchase.
- The request must be supported by a valid reason, such as unsatisfactory results or failure to deliver promised services.
- The services provided by Graphic Match must not have breached any terms of service or agreement.
Refund Process
If you believe you are eligible for a refund, please follow these steps:
- Contact our customer support team at support@graphicmatch.com or through our online contact form.
- Explain your reason for requesting a refund and provide relevant details.
- Our team will review your request and may require further information or clarification.
- If your refund request is approved, we will initiate the refund process.
- Please allow a reasonable timeframe for the refund to be processed and reflected in your account.
Non-refundable Items
Please note that certain items are non-refundable:
- Any services already rendered or completed.
- Customized or personalized services that have been tailored specifically for your business.
- Purchases made outside of Graphic Match's official channels or authorized resellers.
Cancellation Policy
We understand that circumstances may arise where you need to cancel your ongoing SEO services with Graphic Match. We aim to make the cancellation process as straightforward as possible.
How to Cancel
To cancel your SEO services, please follow these steps:
- Contact our customer support team at support@graphicmatch.com or through our online contact form.
- Provide your account details and specify the services you wish to cancel.
- Our team will guide you through the cancellation process and address any queries or concerns you may have.
- Once the cancellation is confirmed, any future recurring payments will be stopped.
Cancellation Fees
Graphic Match does not charge any cancellation fees for discontinuing SEO services. However, please note that any outstanding balance for services already rendered will still need to be paid as per our agreed terms.
Terms of Service
By purchasing and using our SEO services, you agree to adhere to our terms of service. These terms outline your rights and responsibilities as well as the expectations and obligations of Graphic Match. For a detailed understanding of our terms, please refer to our dedicated Terms of Service page.
Contact Us
If you have any further questions or require clarification about our refund and cancellation policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.